Refund Policy
Thank you for shopping with SLATE. Please review our refund policy carefully before making a purchase.
Returns:
We accept returns within 14 days of delivery.
To be eligible for a return:
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Items must be unworn, unused, and in original condition
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All original tags and packaging must be included
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Proof of purchase is required
Items that do not meet these conditions may be refused.
Non-Returnable Items:
The following items are not eligible for return:
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Final sale items
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Gift cards
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Worn, washed, or damaged items
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Items returned after 14 days
Refunds:
Once your return is received and inspected, you will be notified of approval or rejection.
If approved:
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Refunds will be issued to your original payment method
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Please allow 5–10 business days for the refund to process
Shipping costs are non-refundable.
Exchanges:
We do not offer direct exchanges.
If you would like a different size or item, please return your original purchase and place a new order.
Return Shipping:
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:
itsus@slateclothingco.com
Include your order number and clear photos of the issue.
Contact:
For any questions regarding returns or refunds, please contact:
itsus@slateclothingco.com
Effective Date: February 18, 2026
