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Refund Policy

Thank you for shopping with SLATE. Please review our refund policy carefully before making a purchase.

 

Returns:

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Items must be unworn, unused, and in original condition

  • All original tags and packaging must be included

  • Proof of purchase is required

Items that do not meet these conditions may be refused.


Non-Returnable Items:

The following items are not eligible for return:

  • Final sale items

  • Gift cards

  • Worn, washed, or damaged items

  • Items returned after 14 days


Refunds:

Once your return is received and inspected, you will be notified of approval or rejection.

If approved:

  • Refunds will be issued to your original payment method

  • Please allow 5–10 business days for the refund to process

Shipping costs are non-refundable.


Exchanges:

We do not offer direct exchanges.
If you would like a different size or item, please return your original purchase and place a new order.


Return Shipping:

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.


Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:
itsus@slateclothingco.com

Include your order number and clear photos of the issue.


Contact:

For any questions regarding returns or refunds, please contact:
itsus@slateclothingco.com

 

Effective Date: February 18, 2026

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